Return Policy

By making a purchase at HS CBD you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.

Please email sale if there are any issues with the product you received and we are more than happy to speak with you : )
If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.

To File A Return, please follow these steps:
1. Login to your account at
2. Click on Account at top right of the webpage.
3. Select the order# and the product that you would like to return.
4. Select “Return item(s)” and Choose the Correct Quantity.
5. Select if you need store credit or replacement.
6. Please describe issue that you are facing with this product.
7. Submit your return and note down your Return/Claim #
8. Take and Submit videos for each defective item to
9. Add Customer Name & Return # in the Subject Line
10. Customer is responsible for return Shipping cost.

Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used.

Please Verify that you are 21 years or older

If you have any questions, please call us at 630 882 2222