By making a purchase at HS CBD you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.
Please email sale firstname.lastname@example.org if there are any issues with the product you received and we are more than happy to speak with you : )
If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
To File A Return, please follow these steps:
1. Login to your account at http://www.hswcbd.com
2. Click on Account at top right of the webpage.
3. Select the order# and the product that you would like to return.
4. Select “Return item(s)” and Choose the Correct Quantity.
5. Select if you need store credit or replacement.
6. Please describe issue that you are facing with this product.
7. Submit your return and note down your Return/Claim #
8. Take and Submit videos for each defective item to email@example.com
9. Add Customer Name & Return # in the Subject Line
10. Customer is responsible for return Shipping cost.
Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used.
SHIPPING & HANDLING
FOB Origin, Freight Prepaid, & Charged Back. BUYER agrees to incur all shipping costs included
on the invoice agreed to from time to time after the effective date, as confirmed by the HSW. We use third
party logistic providers for freight shipments and choose the shipping company based on cost affordability.
The buyer also agrees to take ownership of the goods and assumes liability at the point of origin, leaving
HSW without liability. If upon inspection of delivered goods you find that your shipment was damaged in
transit you agree to mark the BOL as such at the time of delivery and contact HS Wholesale immediately to
resolve. HSW will provide a quote for shipping insurance upon request. Under this agreement you may
request to use your own carrier.
Nonfreight. You agree to incur all shipping costs included on the invoice. Shipment time is typically
within 24 hours after Goods have been paid. We use USPS or FedEx, based on cost affordability. If your
shipment is damaged in transit you agree to contact us immediately to resolve. HS Wholesale does not
assume any liability after shipment has left our facility. HSW will provide a quote for shipping insurance
Shipping Claims. HSW wants it to be clear that we strongly advise protecting your shipment with
additional insurance. Carrier included liability is not enough to cover the value of low weight high value
shipments. In-case of loss and you assume all risk associated with loss etc. if you choose not to purchase
insurance. The insurance option guarantees (in the event of freight damage) a refund of the amount spent
on the items you purchased if you have marked the BOL as such at the time of delivery and contacted us
immediately to resolve. It is your sole responsibility to request insurance on freight and non-freight
INSPECTION. BUYER, upon receiving possession of the Goods, shall have a reasonable opportunity to
inspect the Goods to determine if the Goods conform to the requirements of this Contract. If BUYER, in
good faith, determines that all or a portion of the Goods are non-conforming, BUYER may return the
Goods to HSW. BUYER must provide written notice to HSW of the reason for rejecting the Goods. HSW
will have 15 days from the return of the Goods to remedy such defects under the terms of this Contract.
WARRANTIES. HSW warrants that the Goods shall be free of substantive defects in material and
DEFAULT. The occurrence of any of the following shall constitute a material default under this Contract:
a. The failure to make a required payment when due.
b. The insolvency or bankruptcy of either party.
c. The subjection of any of either party's property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.
d. The failure to make available or deliver the Goods in the time and manner provided for in this Contract.
REMEDIES ON DEFAULT. In addition to any and all other rights a party may have available
according to law, if a party defaults by failing to substantially perform any provision, term or condition of
this Contract (including without limitation the failure to make a monetary payment when due), the other
party may terminate the Contract by providing written notice to the defaulting party. This notice shall
describe with sufficient detail the nature of the default. The party receiving such notice shall have 10 days
from the effective date of such notice to cure the default(s). Unless waived by a party providing notice, the
failure to cure the default(s) within such time period shall result in the automatic termination of this
CONFIDENTIALITY. Upon termination of this Contract, HS WHOLESALE LIMITED will return to
BUYER all records, notes, documentation and other items that were used, created, or controlled by HSW
during the term of this Contract. Both parties acknowledge that during this Contract, each may obtain
confidential information regarding the other party's business. Both parties agree to treat all such
information and the terms of this Contract as confidential and to take all reasonable precautions against
disclosure of such information to unauthorized third parties during and after the term of this Contract. Upon
request by an owner, all documents relating to the confidential information will be returned to such owner.
NOTICE. Any notice or communication required or permitted under this Contract shall be sufficiently
given if delivered in person or by certified mail, return receipt requested, to the addresses listed above or to
such other address as one party may have furnished to the other in writing. The notice shall be deemed
received when delivered or signed for, or on the third day after mailing if not signed for.
ENTIRE CONTRACT. This Contract contains the entire agreement of the parties regarding the subject
matter of this Contract, and there are no other promises or conditions in any other agreement whether oral
SEVERABILITY. If any provision of this Agreement will be held to be invalid or unenforceable for any
reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any
provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would
become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as
AMENDMENT. This Agreement may be modified or amended in writing, if the writing is signed by the
party obligated under the amendment.
GOVERNING LAW. This Agreement shall be construed in accordance with the laws of the State of
NOTICE. Any notice or communication required or permitted under this Agreement shall be sufficiently
given if delivered in person or by certified mail, return receipt requested, to the address set forth in the
opening paragraph or to such other address as one party may have furnished to the other in writing.
WAIVER OF CONTRACTUAL RIGHT. The failure of either party to enforce any provision of this
Contract shall not be construed as a waiver or limitation of that party's right to subsequently enforce and
compel strict compliance with every provision of this Agreement